Return Window

You may return or exchange an item within 7 days of delivery.

 Conditions for Return/Exchange

• Item must be unused, unwashed, and in original packaging
• Tags and labels must be intact
• Proof of purchase (Order ID or invoice) is required

 Items Not Eligible for Return

• Sale/Clearance items
• Customized or personalized products
• Items damaged due to mishandling or incorrect washing

 Exchange Process

1. Contact us at support@dripnlit.com or via WhatsApp with your Order ID
2. Share the reason and any supporting images (if applicable)
3. We’ll guide you through the return/exchange process

Note: Shipping charges for returns are covered by the customer unless the error is from our end.

 Refund Policy

We offer exchange only. In rare cases (like product unavailability), a full refund may be issued.

 Our Promise

We want you to love every purchase. If something doesn’t feel right, contact us and we’ll do our best to fix it.